Shipping policy
Processing Time
Orders are typically processed within 1–3 business days (Monday through Friday). Once your order is packed and ready to ship, we’ll send you a confirmation email with tracking information. Orders placed after 5:00 PM (ET) will be processed the following business day.
Estimated Delivery Time
After processing, please allow 6–12 business days for your order to arrive.
Delivery times may vary depending on your location and any unexpected shipping delays outside of our control.
Shipping Partners
We ship using reliable U.S. carriers to ensure your package arrives safely. These may include: UPS, USPS, FedEx, or DHL Express
The specific carrier is selected automatically based on your location and delivery method.
Track Your Order
You can track your shipment at any time by visiting our Track Your Order Page.
Enter your order number or tracking number to see the latest updates.
Important Notes
- Delivery windows are estimates and may be affected by weather, holidays, or other unforeseen events.
- Business days refer to weekdays only and exclude weekends or national holidays.
Need Assistance?
If you have any questions about your order or delivery, contact us at support@closora.com, we're here to help.